Reservation Heian Neneko House

Step one

・Please check the calender to view vacancies.


Step two

・Please check the Neneko terms & conditions, then complete LinkIconthe online reservation form , and e-mail it to us.

・When we recieve your application , we will contact you as soon as possible.


Step three ( reservation fee 10,000yen )

・Please pay the reservation fee or total costs within 7days after your application.

・If your fee is not paid within the 7 days , your application will be automatically cancelled.

・Fee's can be paid with a bank transfer or PayPal.


Canel Policy
 ○If you cancel your reservation 8 days before the reserved date, there is no charge.
 ○If you cancel your reservation one day before the reserved date, 50% of the total stay charge will be taken and unfortunately can not be refunded.
 ○If you cancel your reservation one day before the reserved date, 80% of the total stay charge will be taken and unfortunately can not be refunded.
 ○If your reservation is cancelled on the day, all stay charges will be taken, and unfortunately can not be refunded.

 ※Please be sure of your intended reservation.


Step four ( Arrival day )

・4:30 p.m. - 5:30 p.m. Neneko staff will great you !
 ※If your arrival time is before 4:30 p.m. or after 5:30 p.m., please let us know by phone or e-mail.

・Outstanding payment is then to be paid by cash in yen only.


Step five

・Complete application form, (ID information required.)

・Nene staff will them help you with any enquiries, questions etc.,
give you the key and then leave you in peace to relax and enjoy your stay.


Neneko & Nanako House Kyoto

22−12 Entomichou-Syogoin, Sakyo-ku, Kyoto city Japan, 606-8323 LinkIconmap
HP : http://www.kyoto-nene.com/  mail : mail@kyoto-nene.com
mobile : +81 80-2415-3325